390ml (12oz) cup (fits large lids) - indigenous series - Carton of 1000 units
Why choose us
Why choose us
The Flying Fork is a small business whose mission is to deliver high quality hospitality supplies in bulk, and fast. Not only do you save more when you buy in bulk, but when you give us a call you'll speak to a real person.
Break-Free Guarantee
Break-Free Guarantee
If the products you order arrive broken, notify us immediately (including photographs) and we will replace them free of charge.
Delivery and Shipping
Delivery and Shipping
In general we pick and pack within 3 days from order date. Anything outside of this time will be communicated to you.
We use the fastest road freight companies in Australia, featuring next day delivery to Melbourne CBD and Brisbane CBD and 5 to 10 day delivery to Perth.
If you need your hospitality supplies for an event or by a specific date, please be sure to select the date during checkout or email us directly, so we can give your order the attention it deserves.
Returning an item
Returning an item
If you've changed your mind, we're here to help with returns or exchanges within 5 days. A 20% restocking fee may apply for returns, but you can avoid this by opting for an exchange with similar items. Please arrange return postage and keep items in their original condition. For any damaged or missing items, report to us upon delivery to claim our Breakfree Guarantee.
For our full return policy, please click here.
Customer Service
Our success is linked to your satisfaction.Packing & Delivery
We do everything we can to pack your order and deliver your products to you as fast as possible.
There may be rare occasions where a product you have ordered is not available in the warehouse. In such cases we will advise you of a new delivery date and give you the option of a similar product or a refund of the products that are not immediately available.
In general we pick and pack within 3 business days from order date, unless stated otherwise. Anything outside of this time will be communicated to you.
We use the fastest road freight companies in Australia, featuring next day delivery to Sydney, Melbourne, Canberra and Brisbane; and 5 to 10 day delivery to Adelaide, Hobart, Darwin and Perth.
Occasional delays by delivery companies are unfortunately out of our control, however we will do everything we can to keep you informed of the status of your order.
If you have a delivery deadline, please contact us on sales@theflyingfork.com.au or 02 8355 5447 as soon as possible.
Breakfree Guarantee
If the products you ordered arrive broken, notify us within 48 hours of receipt of goods (please provide photos) and we will replace them free of charge - simple as that!
Please see Returns and Replacements for full details on how to lodge a claim
Delivery Prices
Shipping to NSW and ACT - from $18 Inc. GST.
Shipping to QLD and VIC - from $20 Inc. GST.
Shipping to SA and WA - from $25 Inc. GST.
Shipping to NT and TAS - from $30 Inc. GST.
Timing: We aim to ship all orders within 3 business days from date of order.
Authority to Leave (ATL) means that the courier will leave your order at the delivery address when no one is present. If your delivery address is residential and you do not select ATL, and you are not home to receive, you may be charged for re-delivery fees incurred by the courier.
Pick Up Option
Pick up is always available. Simply place your order online and the warehouse team will reach out to you once your order is ready.
Returns & Replacements
Change of mind - We understand that things change, therefore returns within 5 days are fine. Depending on the hospitality products being returned we may need to charge a restocking fee equivalent to 20% of the value of the products.
Exchanging - To avoid a restocking fee, exchange unwanted items for a different product. Contact us to specify the replacement, and we'll send an invoice for payment. Return the unwanted items to our warehouse, and upon receipt, we will process the refund.
Return delivery needs to paid for and organised by the customer. All goods being returned must be in original packing and fit for resale. On return of the goods in satisfactory condition, you will be refunded your original purchase price minus the original delivery cost and minus any restocking fees. Customers must accept the risk of breakages in returning for change of mind or exchange.
Products must be sent back within 5 days of the original order.
Broken items - Please advise us within 5 days of receipt of order or any breakages that have occurred in transit. We will arrange for free replacement or refund for the items in question.
Missing items - Products missing from the delivery must be advised within 48 hours of receipt of goods. We will investigate the issue and advise when missing items will be delivered.
Terms & Conditions
By placing an order on theflyingfork.com.au website you hereby agree to The Flying Fork Privacy & Security Policy below relating to the use of this website and all transactions made on this website.
Prices and product availability are subject to change without notice. The Flying Fork reserves the right to cancel orders and in such cases, we will refund all related payments in full.
Product information - We make every effort to ensure the accuracy of the information published in our catalogs and websites. If a mistake is discovered in the product information, such as production specifications or pricing, we will advise the customer as soon as possible and do our best to fix the issue in consultation with the customer. If we have incorrectly priced a product, we reserve the right to cancel the related orders and refund in full.
Privacy & Security
theflyingfork.com.au ("The Flying Fork", “we”, “us” or “our”) is committed to protecting the privacy of our website visitors and customers. The Flying Fork team members are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet.
Collection of personal information - “Personal information” is basically information that can identify you. The personal information we may ask for includes:
- information that identifies you, such as your name
- your delivery address;
- your email address;
- your telephone number; and
- your debit/credit card details.
Credit card payments are processed by secure 3rd parties such as PayPal. We will never store your debit or credit card information in our company or in our website.
We also collect information about visitors to this Website using cookies and code embedded in this Website. Generally, if we do ask you for personal information, we will endeavour to say which information we require and which information is optional.
Use of personal information - We usually collect personal information from you so that we can provide you with the goods you want. We may also use personal information for other reasons, including: - updating you on our latest products, news and special offers (unless you tell us not to – which you can do at any time); and - conducting appropriate anti-fraud checks (this is done only to confirm your identity – a credit check is not performed and your credit rating is unaffected).
If you don’t provide some of the personal information we ask for (e.g. your name and address), we may be unable to provide you with the goods you want.
If we disclose your personal information to any of our group companies, we may use it for the same purposes that we may (including so that they can update you on their latest products, news and special offers via e-mail, post and telephone).
Disclosure of personal information - We may disclose your personal information to any of our group or support companies in relation to processing your order and supporting you. We will provide personal information about our customers to third parties outside our group companies. These third parties usually help us in providing goods and services to you, and include:
- couriers (who we arrange to deliver goods to you on our behalf);
- organisations who carry out credit, fraud and other security checks; and
- outsourced service providers (e.g. market research agencies).
We try to limit the information we provide to third parties to the information they need to help us provide goods and services to you. We also enter into contracts with these third parties that require them to meet the privacy standards we set for ourselves in handling your personal information, and use your personal information only for the purposes we gave it to them.
Communication & marketing - If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone. You will also be given the opportunity to receive such communications from us and selected third parties when you become a member of The Flying Fork.
All members of The Flying Fork have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue to receive marketing from us and/or selected third parties you can simply Un-Subscribe from any emails you receive.
Third party sites - Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Accessing your information - You have the right to access the information which The Flying Fork holds about you. You can also ask for corrections to be made. You can request access to your personal information by contacting us at sales@theflyingfork.com.au
Contacting Us
We are always pleased to hear from our customers and are grateful for any time you spend providing us with the knowledge we need to ensure you are completely satisfied.
Our website is designed so that you can order online yourself, however if you have any questions or feedback please contact our team by email: sales@theflyingfork.com.au or phone: (02) 8355 5447
Pack of 1
These biocups with an indigenous printing are made out of paper sourced from managed plantations and coated with Ingeo - a bioplastic made from plants not oil. They use a heavy-duty, premium quality board giving our cups superior stability, better lid fit and insulation. Biopak prints with soy or water-based inks.
Buying these cups will directly support CorporateConnect.AB's pro-bono work assisting with youth engagement and employment in rural and urban Indigenous communities that fall outside funded programs. The first artist in this series is Keith Brown, born in 1948 in Guyra, NSW. His father is from the Ngarabal language group and mother from Biripai language group. His work is inspired by the colours, contours and textures of the land in the north-west and western parts of NSW where he spent his youth.
Single or double wall cups?
Manufacturing a single wall cup consumes less energy and paper. Transport related emissions will also be less due to the lower weight of the single wall cups. Single wall cups are suitable for serving milk based beverage up to 80 degrees. If sales of tea or black coffee make up only a small percentage of sales, we recommend double cupping when necessary. It'll be more economical, take up less space and better for the environment!
These cups can be commercially composted and recycled.
PLEASE NOTE: Cup artwork might differ as we feature different artists every 3 months. Pictured here are designs from the latest Art Series. Unfortunately, we cannot sell individual art cups and cannot guarantee which prints, or which series of prints will be in each carton.
We make the ordinary extraordinary by offering the humble paper cup as a canvas to promote talented New Zealand and Australian artists and connect consumers to the environment.
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Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
For Buy Now Pay Later, with 6 months interest free, we recommend selecting Zip at checkout. For a 14 or 30 day account, we recommend selecting Shift Payments option at checkout.
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Break-Free Guarantee
We'll refund any products that arrive broken
