In general, we pick and pack every order within 3 business days of receipt. Anything outside of this time will be communicated to you.

We use the fastest road freight companies in Australia, featuring next day delivery to Melbourne CBD and Brisbane CBD and a 5-to-10-day delivery to Perth.

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

Refunds are processed within 7 days from when we receive the returned item(s).

Should you receive any items in less than perfect condition, please inform us within 48 hours of delivery, providing photographic evidence, and we will promptly replace any damaged goods at no additional cost to you.

We are committed to ensuring your satisfaction and we take great pride in our delivery service, striving for both speed and care. In the rare event of mishandling, we are ready to rectify the situation swiftly.

For detailed instructions on how to report any issues, kindly refer to our Returns and Replacements policy.